SMS Privacy Policy

Information We Collect

• Phone number and message content you send to our Turnwrk SMS number.
• Message metadata, including timestamps, delivery status, and message IDs.
• Operational context tied to the SMS workflow (for example property, work order, or resupply request references).

How We Use Information

• To process inbound SMS requests and create operational records in Turnwrk.
• To send transactional responses, confirmations, support instructions, and service-related updates.
• To monitor reliability, prevent abuse, and troubleshoot messaging issues.

How We Share Information

We only share data with service providers required to deliver the SMS program (for example telecommunications and cloud infrastructure providers) and as required by law. SMS consent and phone numbers are not sold, rented, or shared with third parties for their own marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain SMS records for operational continuity, legal compliance, dispute resolution, and security. Retention periods may vary based on applicable law and business necessity.

Your Choices

• You can opt out of SMS by replying STOP at any time.
• You can request help by replying HELP.
• If you need account-level data updates or deletion requests, contact us atsupport@turnwrk.com.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can be guaranteed 100% secure.

Contact

Breezy Keys Rentals LLC
Turnwrk Product Line
Email: support@turnwrk.com