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Coordinate techs across your portfolio without surprising a single guest. Turn brain-dump texts into prioritized work orders, schedule around occupancy, and prove every job with photos.
Every feature is shaped by one constraint: protect the guest experience while still getting work done.
"Guest in residence — knock & announce" alerts surface on every mobile job card. Tech instructions adapt to occupancy.
Send a brain-dump text — "leak in 4B, wifi down at the cabin, patio light flickers" — and Dispatch produces three categorized, prioritized tickets.
Drag and drop tickets across Backlog, Scheduled, In Progress, and Review. Real-time status with tech availability and skill matching.
One tap builds an optimized route for each tech’s day — vacancy-aware stop suggestions, hardware-store stops mid-route, and a clean hand-off to Google Maps.
Property-scoped chat that connects the office and the field. AI mines every thread for action items, so requests never die in the scroll.
Techs open and close small fixes right on-site. Under your time and cost thresholds they skip approval; over them, they queue for review.
Before and after photos are required to close any work order. Build an audit trail your owners and insurers will love.
Techs snap receipts and see their earnings per job. The office gets clean expense records without chasing paper across group chats.
Works in basements, garages, and dead-zone cabins. Job details and access codes are ready offline, and everything syncs the moment signal comes back.
PM forwards a guest text or types a quick brain-dump — no structured forms required.
The AI splits the text into discrete, prioritized work orders with category, urgency, and asset hints.
Drag tickets onto the Kanban with full visibility into tech skills, availability, and property occupancy.
Mobile job card shows guest status, secure access, and required photos. Close-out is gated on proof.
Stop chasing techs in group chats. Get a single source of truth across every unit.
Less "where am I supposed to be?" Less "did anyone tell the guest?" More closed tickets.
Turnwrk Dispatch syncs your reservation calendar (iCal, Hospitable, Guesty, etc.) and surfaces occupancy on every job card. Techs see "Guest in residence — knock & announce" before they roll up. Non-emergency tickets are auto-blocked from being scheduled into occupied windows.
Spin up Turnwrk Dispatch and protect your next guest experience while clearing your work order backlog.